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Front of House Volunteers

Front of House Volunteers

Our Front of House volunteers play a vital role in day-to-day activities by interacting with the public and promoting the role of the Gallery and its collection. Key tasks include confidently engaging, welcoming and directing gallery visitors to exhibitions, special displays and works of art, answering visitor questions, and providing information about guided tours, talks, events and activities.

AGSA is an institution that is open 10am-5pm, 7 days a week, 364 days a year. Our roster is structured around three shifts a day – a morning, a lunchtime and an afternoon shift. These shifts are 2 ½ hours long and volunteers are required to be positioned at our Vestibule Information Desk off North Terrace and at the Atrium Information Desk located at the back of the Gallery near the Restaurant.

During AGSA’s exhibition calendar opportunities arise which offer our Front of House volunteers’ situations to expand on their roles and responsibilities. These experiences could be both during opening hours or are after hour events involving invigilation, facilitation, research and information sharing.

Frequently asked questions

Apply to be a Front of House Volunteer

Name

Email address

Phone number

Address

Date of birth

Please explain your motivation to become a Front of House volunteer. (150 words)

Describe what a great welcome at AGSA looks like to you. (200 words max)

How would you greet a visitor who looks unsure when they first enter the Gallery? (200 words max)

AGSA welcomes visitors of all ages, backgrounds, and abilities. How do you adapt your approach to different people? (200 words max)

Please tick those which apply:

I speak more than one language. (Chinese, French, German, Japanese, etc)
I have basic IT skills – can use and navigate the internet, Microsoft programs such as word and online meeting platforms such as Teams with confidence.
I identify as Aboriginal and/or Torres Strait Islander

If you ticked yes to speaking more than one language, please specify below:

Completing this application does not guarantee acceptance. There will be a selection process which includes a group meet and greet (90min) before being inducted as a Front of House volunteer. Please indicate below your availability, tick all that apply for this meet and greet session:

Tuesday afternoons
Thursday mornings
The first Sunday afternoon of the month
None of these times are suitable - please contact me to arrange an alternative time.

I acknowledge that as a volunteer I will be required to have a Working With Children Check as part of the Gallery's Child Protection policy. If you do not already have a current Working With Children Check, you can begin the process here>> Working with Children Checks are free to volunteers.

Apply to be a Front of House Volunteer

More

Volunteer Gallery Guide